Technical Product Owner – Hublocker Mobile App Role Overview

The Technical Product Owner (TPO) will serve as the bridge between business stakeholders, development teams, and system integrators to ensure the successful implementation of the Hublocker mobile app. This role is responsible for defining, prioritizing, and delivering technical and functional requirements that align with the company’s goals for parcel management, locker integration, and courier user experience.

The TPO will work closely with engineering, UX/UI design, QA, and DevOps teams to ensure smooth integration of mobile app features with backend systems (e.g., MySQL database, and smart locker hardware).

• Define, refine, and maintain the product backlog for the Hublocker mobile app using jira.
   
• Translate business requirements into clear and actionable user stories with detailed acceptance criteria.
   
• Prioritize backlog items based on business value, technical dependencies, and customer impact.
   
• Manage technical debt and ensure platform scalability and security are considered in backlog planning.
   

• Partner with business stakeholders to understand requirements for courier payments, locker drop-off codes, wallet funding, and notifications.
   
• Collaborate with UX/UI designers to ensure smooth user experience flows for couriers and customers.
   
• Work with vendors and smart locker hardware providers to define integration requirements and APIs.
   

• Act as the liaison between engineering teams and business teams, ensuring that technical constraints and opportunities are communicated clearly.
   
• Participate in architecture discussions, data modeling (MySQL), and API design reviews to ensure scalability and performance.
   
• Ensure proper integration between mobile app, backend services, POS machines, and smart lockers.
   
• Support end-to-end testing and validation of system integrations.
   

• Own sprint planning by prioritizing and sequencing backlog items.
   
• Attend daily standups, sprint reviews, and retrospectives to support team alignment.
   
• Accept or reject completed user stories based on defined acceptance criteria.
   
• Track and report on sprint progress, risks, and blockers.
   

• Ensure the mobile app meets security, compliance, and data privacy standards.
   
• Support QA teams in writing test cases and conducting user acceptance testing (UAT).
   
• Monitor performance metrics post-release and collect user feedback for continuous improvement.
   

• Maintain up-to-date documentation on system integrations, workflows, and user stories.
   
• Communicate progress, risks, and roadmap updates to stakeholders and leadership.
   
• Provide training and release notes for internal teams and support staff.